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A collection of useful hints, tips and information!

Did you know...

  • The first time you burn the candle is the most important! You should burn a brand new candle until the entire top has become liquid. If you don't allow the whole top to liquify, you will have created a memory ring and then the candle will tunnel burn all the way down!

  • As a VERY rough rule of thumb, every 2.5cm width of a candle will take an hour to burn/liquify.

  • You should always trim the candle's wick to around 5-7mm (1/4 inch) before lighting. Also remove any debris as this could cause the candle to flare up uncontrollably or could spark and cause a fire elsewhere. Long, crooked wicks can also cause your candle to burn unevenly.

  • Trimming your candle's wick can prolong it's life quite substantially!

  • You should never burn a candle for more than 4 hours as you'll suffer from a sooty wick that looks like a mini mushroom! This happens because the wick experiences carbon build up and becomes unstable, causing the flame to become too large, release soot (yuk!) into the air and generally become smoky. We do not recommend burning your candles for more than 4 hours

  • You should not relight a previously lit candle for at least 2 hours...

  • You should burn a candle away from draughts, open windows and doors, as well as out of busy areas with people moving around. That way you will have a constant central flame and avoid black marks on your container sides.

  • You should never blow a candle out because it can make your wax uneven or push it to the side of the glass container, creating tunnelling. We use a candle snuffer (very minimal smoke) or a wick dipper (no smoke - but remember to move the wick back upright).

  • Covering the candle with its lid to put it out is not recommended as some lids have rubber seals or other materials that can melt or burn. Although placing a lid on the candle puts it out quickly, you can end up with trapped soot settling into your wax and gradually discolouring it. If you use this method continually, the fragrance of the candle will may alter and start to smell smoky. 

  • You should store candles in a cool, dark and dry place with the lid on to keep them clean of dust and debris, and to help protect the wax and fragrance. Highly fragrant candles have a life span of 6 to 12 months, depending on the scent. If you enjoy fragranced candles, then use and replace them often to avoid deterioration in appearance and performance.

  • You can successfully clean a wax melt burner by heating the wax bowl slightly and sliding out the used wax disc. Alternatively you can place the bowl (or burner, if it'll fit and is not a plug in!) into a freezer for a while and you should then be able to slide out the spent wax disc.


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